bad89 Privacy Policy
This Privacy Policy explains how bad89 collects, uses, and protects your personal information when you use the bad89 platform. Your privacy matters to us.
1. Introduction
bad89 operates the online casino and sports betting platform available at bad89.bet. This Privacy Policy ("Policy") describes how bad89 ("we", "us", "our") collects, uses, stores, and shares personal data about individuals ("you", "your") who access or use the bad89 platform, including via mobile browser on any device.
By creating a bad89 account, completing bad89 login, or otherwise using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you must not use the bad89 platform. This Policy should be read alongside our Terms & Conditions, which are available at bad89.bet/terms-conditions.
This Policy applies to all personal data we collect from players across Bangladesh — whether you access bad89 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other location — and regardless of the device or browser you use to reach the Platform.
2. Information We Collect
bad89 collects the following categories of personal information in connection with your use of the Platform.
- Registration data: your name, date of birth, Bangladesh mobile number, and any other information you provide when creating your bad89 account.
- Identity verification (KYC) data: government-issued photo ID (National ID card or passport) and any documentation submitted during the verification process.
- Financial transaction data: records of deposits made via bKash, Nagad, Rocket, or Upay; withdrawal amounts and destinations; transaction timestamps and reference numbers.
- Gaming activity data: bet history, game sessions, win and loss records, bonus claims, wagering activity, and platform navigation patterns.
- Device and technical data: IP address, device type and model, operating system version, browser type, session duration, and page interaction data collected via cookies and similar technologies.
- Communications data: records of messages, complaints, and support interactions you submit to bad89, including via the support email address.
3. How We Collect Your Information
bad89 collects personal data through the following means.
- Directly from you: when you register for a bad89 account, complete identity verification, make a deposit or withdrawal, place a bet, contact support, or otherwise interact with the Platform.
- Automatically via technology: session cookies, local storage, and server logs capture device identifiers, navigation data, IP addresses, and platform usage patterns each time you access bad89.
- From payment service providers: bKash, Nagad, Rocket, and Upay share transaction confirmation data with bad89 when you make a deposit or withdrawal. bad89 receives confirmation references and amounts — not your MFS PIN or full payment credentials.
- From identity verification services: where bad89 uses a third-party KYC provider to assist with identity verification, that provider may share verification results and data extracts with bad89 for the purpose of completing the verification.
4. How We Use Your Information
bad89 processes personal data for the following purposes.
- Account management: to create, maintain, and administer your bad89 account, process your bad89 login, verify your identity, and provide access to Platform features.
- Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to reconcile transactions; to investigate payment disputes; and to maintain financial records.
- Regulatory and legal compliance: to conduct age verification, KYC checks, anti-money laundering (AML) screening, and fraud detection as required under applicable law and bad89's internal compliance obligations.
- Platform improvement and analytics: to analyse how players interact with the Platform, identify technical issues, improve game performance, personalise content, and develop new features suited to Bangladesh players.
- Responsible gaming: to monitor gaming patterns, identify indicators of problem gambling, enforce deposit limits and self-exclusion requests, and comply with our responsible gaming obligations.
- Customer support: to respond to your enquiries, complaints, and account-related requests submitted via email or through the Platform.
5. Legal Basis for Processing
bad89 processes personal data on the following legal grounds.
- Contractual necessity: processing required to provide the Platform services you have requested, including account management, payment processing, and game access.
- Legal obligation: processing required for bad89 to comply with its applicable legal and regulatory obligations, including age verification, KYC, AML, and fraud prevention requirements.
- Legitimate interests: processing for the purpose of fraud prevention, platform security, analytics, and responsible gaming monitoring, where those interests are not overridden by your privacy rights.
- Consent: where we send you optional promotional communications about bad89 bonuses or new features, we rely on your consent, which you may withdraw at any time by contacting support.
6. Sharing Your Information
bad89 does not sell your personal data. We share personal data only in the following limited circumstances.
- Payment service providers: bKash, Nagad, Rocket, and Upay receive only the data required to process your specific transaction. They do not receive your full profile or gaming history.
- KYC and compliance providers: identity verification service providers receive the personal data necessary to complete the KYC check on bad89's behalf. These providers are contractually bound to use your data only for verification purposes.
- Technology and infrastructure providers: hosting, analytics, and technical service providers who support the operation of the bad89 platform may process data on our behalf under strict data processing agreements.
- Law enforcement and regulators: where required by applicable law, court order, or regulatory demand, bad89 will disclose personal data to the relevant authority. bad89 will notify you of any such disclosure where legally permitted to do so.
bad89 does not share your personal data with advertisers, data brokers, marketing aggregators, or any third party for commercial purposes unrelated to the operation of the Platform.
7. Payment Data and MFS Providers
When you make a deposit or withdrawal on bad89 using bKash, Nagad, Rocket, or Upay, you interact directly with the MFS provider's own interface and authentication flow. bad89 receives a transaction confirmation reference and amount from the MFS provider — bad89 never receives, stores, or transmits your MFS account PIN, password, or full account number.
bad89 support staff will never ask you for your bKash PIN, Nagad PIN, Rocket PIN, or any MFS authentication credential. If you receive a message from someone claiming to be bad89 that requests this information, do not share it and report it immediately to [email protected].
8. Cookies and Tracking Technologies
bad89 uses cookies and similar browser-based storage mechanisms to support platform functionality and improve your experience. The following types of cookies are used.
- Essential cookies: required for the Platform to function, including maintaining your session after bad89 login, remembering your language preference, and enabling secure navigation between pages.
- Analytics cookies: collect anonymised data about how players interact with the Platform — which pages they visit, how long they stay, and which features they use — to help bad89 improve the platform experience.
- Fraud prevention cookies: used to detect and prevent account takeover, automated bot activity, and suspicious session patterns that may indicate fraudulent use of the Platform.
Most mobile browsers allow you to manage cookie settings. Disabling essential cookies may affect your ability to log in and use the Platform. bad89 does not use third-party advertising cookies or tracking pixels for ad targeting.
9. Data Retention
bad89 retains personal data for as long as your account is active and for a period thereafter as required by applicable law and our internal compliance obligations. Account data, transaction records, and KYC documentation are retained for a minimum of five years following account closure to meet anti-money laundering record-keeping requirements.
Gaming activity logs and session data are retained for up to two years from the date of the session. Support correspondence is retained for three years. Data retained solely for analytical or platform improvement purposes is anonymised or aggregated before retention, so it cannot be linked back to your individual account.
10. Your Rights
Subject to applicable law, you have the following rights in relation to the personal data bad89 holds about you. To exercise any of these rights, contact us at [email protected].
- Right of access: you may request a copy of the personal data bad89 holds about you, along with information about how and why it is being processed.
- Right to rectification: if you believe that personal data bad89 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
- Right to erasure: in certain circumstances, you may request that bad89 delete the personal data it holds about you. This right is subject to our legal and regulatory data retention obligations and may not apply where retention is required by law.
- Right to restriction: you may request that bad89 restrict the processing of your personal data in certain circumstances, for example while a correction request is being investigated.
- Right to object: where bad89 processes your data on the basis of legitimate interests, you have the right to object to that processing. bad89 will stop processing unless it can demonstrate compelling legitimate grounds that override your interests.
bad89 will respond to all verified data rights requests within 30 days. We may ask you to verify your identity before processing a request. We do not charge a fee for handling data rights requests.
11. Security
bad89 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. All data transmitted between your device and the bad89 platform is encrypted using SSL technology. Our servers and databases are access-controlled and monitored for anomalous activity.
While bad89 takes reasonable steps to protect your data, no internet-based system can be guaranteed to be completely secure. You are responsible for keeping your bad89 login credentials confidential and for notifying support immediately if you suspect unauthorised access to your account.
12. Under-Age Players
The bad89 platform is strictly for players aged 21 and above. bad89 does not knowingly collect or process personal data belonging to individuals under the age of 21. If bad89 discovers that personal data of an under-age individual has been collected, that data will be deleted promptly and the associated account closed. If you believe that a minor has registered on the bad89 platform, please contact us immediately at [email protected].
13. Changes to This Privacy Policy
bad89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. Where a change is significant, we may notify registered players via their registered mobile number or through a platform notification.
Your continued use of the bad89 platform after any amendment to this Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically so that you remain informed about how bad89 handles your personal data.
14. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact bad89 using the email address below. We aim to respond to all privacy-related enquiries within 30 days.
Privacy enquiries: [email protected]
Our Privacy Commitments to You
A summary of how bad89 protects your personal information on the Platform.
All data transmitted between your browser and bad89 is SSL-encrypted. Your session, balance, and account details are protected in transit at all times.
bad89 never sells your personal data to advertisers, data brokers, or any third party. Your information is used solely to operate and improve the Platform.
bad89 never receives or stores your bKash, Nagad, or Rocket PIN. Payment authentication happens directly with the MFS provider. Our support team will never ask for your PIN.
You have the right to access, correct, or request deletion of your personal data. Contact [email protected] and we will respond within 30 days.
You can manage cookie preferences via your browser, request account closure at any time, and withdraw consent for optional communications by contacting bad89 support.